Gaming should be fun — not stressful. gzone is fully committed to keeping it that way for every Filipino player on our platform. We provide the tools, resources, and support you need to stay in control.
Our Commitment
At gzone, responsible gaming isn't just a checkbox — it's a core part of how we operate. We believe that every Filipino player deserves a safe, transparent, and enjoyable gaming environment. Whether you're spinning slots, playing bingo, or joining a live casino table, gzone gives you the tools to set your own limits and stay in control of your play.
Gambling is a form of entertainment. It's not a reliable way to earn money, and it should never be used to cope with stress, financial problems, or emotional difficulties. If you ever feel like your gaming habits are getting out of hand, gzone's responsible gaming features are available 24/7 — no questions asked, no waiting period.
gzone enforces the Philippine 21+ age restriction without exception. Every account undergoes age verification during KYC. Underage access is blocked at registration and flagged during ongoing monitoring.
You decide how much you deposit, how much you can lose, and how long you play. gzone's limit tools are built directly into your account settings and take effect immediately once set.
Need a break? gzone's self-exclusion tool lets you temporarily or permanently block access to your account. Once activated, self-exclusion cannot be reversed during the chosen period.
Our support team is available around the clock via live chat. If you're concerned about your gaming behaviour or need help activating any responsible gaming tool, we're always here to assist.
Account Controls
All of the following tools are available directly from your gzone account settings. You don't need to contact support to activate them — though our team is always available if you need guidance. These tools are designed to put you in the driver's seat.
Set a maximum amount you can deposit into your gzone account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Cap the total amount you can lose within a set time period. When your loss limit is reached, gzone will automatically prevent further real-money wagering until the period expires. This tool is especially useful for players who want a hard financial boundary on their gaming sessions.
Set a maximum duration for each gaming session. When your session limit is reached, gzone will log you out automatically. You can also set a reminder notification to alert you at a chosen interval during your session — a useful nudge to take a break and reassess.
Enable periodic pop-up notifications during your gaming sessions that display your current session duration, total bets placed, and net gaming result. Reality checks are a simple but effective way to stay aware of how long you've been playing and how your session is going.
Need a short pause without committing to full self-exclusion? The Take a Break feature lets you temporarily suspend your gzone account for a period of 24 hours, 7 days, or 30 days. During this period, you cannot log in or place bets. The break cannot be cancelled once activated.
Self-exclusion is gzone's most powerful responsible gaming tool. You can exclude yourself from the platform for a minimum of six months or permanently. During self-exclusion, your account is fully blocked, all marketing communications are stopped, and re-registration is prevented.
Step by Step
Activating self-exclusion on gzone is straightforward. You can do it yourself through your account settings, or our support team can assist you immediately via live chat — available 24/7, any day of the week.
Access your account via the gzone Login page. Make sure you're on the correct gzone.today domain before entering your credentials.
Click on your profile icon at the top right of the screen and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. All limit tools and exclusion options are listed here in one place.
Select your preferred exclusion period — 6 months, 1 year, 3 years, or permanent. Read the confirmation notice carefully before proceeding.
Confirm your self-exclusion request. It takes effect immediately. You will receive a confirmation email and all marketing from gzone will stop at once.
Know the Signs
Honest self-reflection is the first step. If you answer "yes" to two or more of the questions below, we strongly encourage you to use gzone's responsible gaming tools or reach out to a professional support service.
Do you find yourself spending more money on gaming than you originally planned?
Have you ever borrowed money or sold belongings to fund your gaming activity?
Do you feel restless, irritable, or anxious when you try to cut down or stop playing?
Have you tried to win back money you lost by placing more bets — also known as "chasing losses"?
Has gaming started to affect your relationships, work, or daily responsibilities?
Do you think about gaming frequently, even when you're not playing?
Have you ever hidden your gaming activity or lied to family members about how much you play or spend?
If you answered yes to two or more questions, please consider activating a deposit limit, taking a break, or contacting our support team. You are not alone — help is available.
External Support
gzone supports the responsible gaming initiatives of the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR operates a dedicated responsible gaming program for Filipino players, and we encourage anyone who needs additional support to reach out to the following resources. All services listed below are independent of gzone.
The Philippine Amusement and Gaming Corporation runs a national responsible gaming program that includes player education, self-exclusion registries, and support referrals. Filipino players can contact PAGCOR directly for guidance on problem gambling concerns.
The Philippine Department of Health operates mental health and crisis support hotlines available to all Filipinos. If gambling-related stress is affecting your mental health, please reach out to a licensed counsellor or mental health professional in your area — Manila, Cebu, Davao, or anywhere in the Philippines.
Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery program for individuals struggling with compulsive gambling. Meetings are held regularly in Metro Manila, Cebu, and other major cities. Participation is free and confidential.
gzone's Commitment: gzone cooperates fully with PAGCOR's responsible gaming directives and maintains an internal self-exclusion registry that is cross-referenced during account registration. Players who have self-excluded from gzone will be prevented from creating new accounts on the platform.
Age Verification
Under Philippine law and gzone's own platform rules, you must be at least 21 years of age to register and play on gzone. This is a hard requirement — not a guideline. Every new account is subject to age verification as part of the KYC process, and any account found to belong to a person under 21 will be immediately suspended and all funds returned.
If you are a parent or guardian and you are concerned that a minor in your household may be accessing online gaming platforms, we recommend the following steps:
This is not just a gzone rule — it is a legal requirement under Philippine gaming regulations. gzone enforces this strictly through mandatory KYC verification for all accounts before any real-money play is permitted.
Play Responsibly
gzone is here for the fun, the thrill, and the community. Set your limits, know your boundaries, and play the way that works for you. Remember: 21+ only, and always play within your means.
Must be 21 or older. Gambling involves risk. Play responsibly.